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Posted on: August 20, 2021

ComEd Payment Assistant Solutions

ComEd CARES

Think of ComEd as part of your support system, helping you pay your bill, control your energy costs, and save money. See if you qualify for financial assistance or one of our income eligible energy efficiency offerings.When you’re going through rough times and need help to pay your electric bill, ComEd is here. Our CARE Program has multiple options that can assist you in keeping your power on*. Take comfort knowing that ComEd CAREs. Leer en Español.

CARES Program Offerings

When you’re going through rough times and need help to pay your electric bill, ComEd is here. Our CARE Program has multiple options that can assist you in keeping your power on*. Take comfort knowing that ComEd CAREs.

  • Residential Special Hardship: Past due on your electric bill? Are you a senior, or have you experienced a hardship such as job loss, documented illness, or a disability? Residential Special Hardship provides grants of up to $500* to help with your past-due balance. For information, please visit ComEd.com/CARETo apply, please call or visit one of the Local Administrating Agencies listed below.
  • What is LIHEAP? Low Income Home Energy Assistance Program: Powering your home can take a toll on your budget during a Midwest winter. LIHEAP is a federally administered program that can help you stay warm. Whether you rent or own your home, it offer financial help to limited-income households to pay you heat and electric bills. Applications can be made online, by phone, or in-person and are available at one of the Local Administrating Agencies listed below**. Visit LIHEAPillinois.com for details. Prefer to call instead? Residents of Chicago and Cook County can call 800-571-2332 for information. Residents of other counties may call 877-411-9276.
  • CHAMP (ComEd Helps Activated/Veteran Military Personnel): ComEd salutes our active and veteran military customers. If you’re a current or veteran member of the U.S. Armed Forces, National Guard, or Reserves, we offer aid if you have fallen behind on your electric bill. Benefits are available once every two years and may include cancellation of late fees, deposit reduction, and grant amounts up to $1,000* towards a past-due balance.Please visit ComEd.com/CARE or call 888-806-CARE (2273) for more information and application instructions.

Visit ComEd.com/CARE | Call 888-806-CARE (2273) for more info and to check eligibility. You may be eligible for both ComEd and state/federal programs.
*Program availability subject to change. Grant amounts may vary, while funds are available
**Subject to change.

Bill and Payment Options

  • Budget Billing: Want to know exactly how much you’ll pay each month? Budget Billing is a predictable monthly payment based on your electricity usage from the last 12 months. It balances seasonal spikes and higher bills by creating a steady monthly payment. To help keep your budget on track, your Budget Bill payment will be reviewed every six months. Adjustments will be made as needed to help keep the monthly payment in line with your actual usage. 
  • Deferred Payment Arrangements: Large or past-due bills can be overwhelming. A Deferred Payment Arrangement can help. Once you make a down payment on the amount owed, the remaining balance is paid through installments in addition to your regular monthly bill.

Energy Efficiency Program

On a budget? The ComEd® Energy Efficiency Program offers multiple ways for you to control energy use, lower your bill, and improve the comfort of your home. If you have a low- or moderate-income household, you may be eligible for a free energy savings kit. You can also pick up free LED lightbulbs at participating food pantries or take advantage of in-store instant discounts on LEDs and other energy-saving products at participating retailers. If your home is eligible, you may receive home energy upgrades, including draft sealing and insulation, at no charge. Visit ComEd.com/IncomeEligible or call 855-433-2700 to learn more. 

Local Administrating Agencies

LAKE COUNTY
Community Action Partnership of Lake County
847-249-4330

KANE AND DEKALB COUNTIES
Community Contacts, Inc.
847-697-4400

COOK COUNTY:
Community and Economic Development
Association of Cook County
800-571-2332

DUPAGE COUNTY:
Dupage County Department of Community Services
630-407-6500

FORD, IROQUOIS AND VERMILION COUNTIES:
East Central Illinois Community Action Agency
217-554-9110

KANKAKEE COUNTY:
Kankakee County Community Services, Inc.
815-933-7883

KENDALL AND GRUNDY COUNTIES:
Kendall-Grundy Community Action
815-941-3262

MCHENRY COUNTY:
McHenry County Housing Authority
815-338-7752

JO DAVIESS AND STEPHENSON COUNTIES:
Northwestern Illinois Community Action Agency
815-232-3141

HENRY, MERCER AND ROCK ISLAND COUNTIES:
Project NOW, Inc.
309-793-6391

BOONE AND WINNEBAGO COUNTIES
City of Rockford Human Services Department
844-710-6919

TAZEWELL, AND WOODFORD, LIVINGSTON, AND MCLEAN COUNTIES
Tazwood Community Services Inc.
309-533-7723 (Bloomington)
309-266-9941 (Pekin)

BUREAU, CARROLL, LASALLE, LEE MARSHALL, OGLE, PUTNAM, STARK AND WHITESIDE COUNTIES
Tri-County Opportunities Council
815-625-7830 or 800-323-5434

WILL COUNTY
Will County Center for Community Concerns
815-722-0722

For more information about any of these programs: Visit ComEd.com/CARE | Call 888-806-CARE (2273)

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